Front Desk Receptionist - Luxury Villa in Bali

Join The Calna Villa Bali, a premier luxury villa in the heart of Canggu, as our Front Desk Receptionist. This is an exciting opportunity to be the first point of contact for our esteemed guests, ensuring their stay is nothing short of exceptional. If you thrive on creating memorable experiences and have a keen eye for detail, we want you on our team.

As a Front Desk Receptionist at The Calna Villa Bali, you'll be the face of our property, handling everything from check-ins and check-outs to managing guest requests and resolving any issues that may arise. You'll work closely with our team to ensure seamless operations and a high standard of service. Our villa is known for its luxurious amenities and impeccable service, and we're looking for someone who can match that level of excellence.

Based in the vibrant and beautiful area of Canggu, you'll have the chance to work in a stunning environment while contributing to a world-class hospitality experience. This is more than just a job; it's a chance to be part of a team that values guest satisfaction and strives for perfection.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Handle check-ins and check-outs, including managing reservations and confirming guest details.
• Process payments and manage guest accounts, ensuring accurate and timely transactions.
• Coordinate with housekeeping, dining, and other departments to ensure smooth operations and guest satisfaction.
• Handle guest inquiries and concerns, providing prompt and professional responses.
• Maintain a clean and organized front desk area, ensuring all necessary documentation is up-to-date.
• Assist with event planning and coordination, including managing guest lists and confirming details.
• Stay updated on local attractions and activities, providing recommendations to guests during their stay.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills and attention to detail, with the ability to manage documentation and guest records.
• Proficiency in English, both written and spoken, is a must.
• Familiarity with hotel management software such as PMS (Property Management System) is a plus.
• Ability to work in a fast-paced environment and manage time effectively.
• Flexibility to work varying shifts, including weekends and holidays.
• Enthusiasm for luxury hospitality and a commitment to providing exceptional guest service.

🛠️ Keahlian

Lowongan Terkait